A group of people in a classroom setting, all smiling A group of people in a classroom setting, all smiling

Did you know? You can access your YMCA Calgary account through our online portal! Check out our how-to resources below for instructions on account management, memberships, program registration, and more! 

The YMCA Calgary Portal is your “one-stop-shop” for all registrations, memberships, and account details! You can view key information about your account directly on your portal home page, including upcoming registrations, memberships, and payments.

Portal Home Page Document

Portal Video - Home Page

Account Management

If you’re new to YMCA Calgary, you can set up an account to use through our online portal. Learn how to activate your YMCA Calgary account and set up your household members.

Note: If you have visited a YMCA Calgary location in the past, you likely already have an account with us. If you cannot remember your login details, please contact us and our customer service team will assist you with getting access to your existing portal account.

Portal Video - Create Account

You can manage your household contact information online through the YMCA Calgary portal. Learn how to locate your household list and update your contact information.

Portal Video - Edit Household Information

You can manage your payment methods online through the YMCA Calgary portal. Learn how to locate your payment methods and update payment method information. 

Portal Video - Manage Payment Methods

You can view your account and payment history online through the YMCA Calgary portal. Learn how to locate your account history and print account statements.

Portal Video - View Account History

You can access previous receipts online through the YMCA Calgary portal. Learn how to locate your order history and print receipts.

Portal Video - View & Print Receipts

You can pay off an outstanding balance online through the YMCA Calgary portal. Learn how to find your current account balance and make a payment on outstanding or upcoming balances.

Portal Video - Pay an Outstanding Balance

Memberships

You can set up your YMCA Calgary membership(s) from your online portal. This video walks you through setting up memberships through your online portal. Learn how to set up a membership from start to finish, including finding the right membership for you, setting up additional household memberships, and completing your membership purchase.

Portal Video - Set Up Membership

Programs and Registration

You can view our program offerings online through the YMCA Calgary portal. Learn how to search for programs and understand our program offerings. Note: This video walks through our Registered Programs, but the same steps apply to registrations for our Drop-in Fitness & Court Bookings and Camp Chief Hector programs.

Portal Video - Searching for Registered Programs

You can register for programs online through the YMCA Calgary portal. Learn how to quickly locate a program and complete the registration. Note: This video walks through our Registered Programs, but the same steps apply to registrations for our Drop-in Fitness & Court Bookings and Camp Chief Hector programs.

Portal Video - Register for Programs

You can waitlist for programs online through the YMCA Calgary portal. Learn how to waitlist for a program and accept a waitlist offer.

Portal Video - Waitlists

You can view your previous, current, and future registrations online through the YMCA Calgary portal. Learn how to search for programs in your “My Programs” list.

Portal Video - View Registered Programs

You can view and update your program forms online through the YMCA Calgary portal. Learn how to find, update, and print your program forms.

Portal Video - Update Program Forms

You can cancel program registrations online through the YMCA Calgary portal. Learn how to cancel a registration and collect your refund if applicable.

Portal Video - Cancel Registration