Find answers to common questions about YMCA Calgary memberships, programs, drop-in activities, camps, child care, financial assistance and more.
Memberships
No. When setting up a household membership, the joining fee applies to the primary member. Additional eligible household members can be added through the +One membership option at a reduced membership rate.
We accept all major credit cards, including Visa, Mastercard and American Express. Visa Debit and Mastercard Debit cards are only accepted when payments are made through a payment terminal at a YMCA Member Services desk. EFT payments are also available, however, these payments come out on the 4th or the 17th only.
We are happy to offer financial assistance to those in need. For more information on ways to apply, please visit our Financial Assistance page.
Personal training is offered at a reduced rate for all members.
Yes. YMCA Calgary memberships generally provide access to all YMCA Calgary health and fitness locations.
Eligible YMCA Calgary memberships can be placed on hold. Contact us to request a membership hold and confirm the options available for your membership.
You can cancel your membership by submitting a request through our Contact Us form. Please include the 12-digit membership barcode beginning with CGY and the reason for your cancellation.
Corporate membership discounts apply to the eligible employees. Once the corporate membership has been established, eligible household members can be added at the applicable household/+One membership rate.
Benefits include access to all YMCA Calgary locations, group fitness classes, swimming, early registration and discounted rates for registered programs, events and other amenities. Members can also bring a guest for free on the fifth day of every month.
Anyone over the age of 10 years old can be in the facility by themselves. If they want to access the weight floor and use the strength and conditioning equipment, they must first complete a weight floor orientation, which can be scheduled by reaching out to the facility.
Yes, our child-minding program offers 2-hour slots throughout the day where you can drop your child off and attend a fitness class or get a workout in. Please keep in mind that you must remain in the facility at all times during these blocks. For more information and pricing, please visit our Child Minding page.
Programs & Registration
YMCA Calgary offers programs for all ages, including swimming, health and fitness, sports and climbing, arts, camps, esports, youth engagement, early years programming and more.
Visit our Program Registration page to browse available programs, activities and sessions.
Registration dates vary by session. YMCA Calgary publishes upcoming registration dates online, including separate opening dates for members and the general public. Members get early registration access.
Find the program you want through YMCA Calgary’s online portal and complete your registration through your YMCA Calgary account. We recommend making sure you can access your account before registration opens. You can also find program registration instructions here to guide you through your registration.
No. Many YMCA Calgary programs are available to both members and non-members. Members receive early registration and discounted rates for eligible programs.
Yes. To speed up the process on registration day, please ensure you have created an account if you do not already have one. You can access the member portal here. You will have the option to connect your account to an existing YMCA Calgary membership if you have one or create a new account without linking it to a membership if you do not have one.
Yes. If you are registering someone else on member registration day, they need to be a member. If you are registering them on non-member registration day, you/they do not need to be a member, but you need to make sure they are listed in your account as a client.
Most programs offer a waitlist. If a space becomes available, you will receive an email with instructions and a deadline to register for the available spot.
Swimming lesson progress is available through our digital report card system. You can use the report card to review progress and determine which swim level your child should register for next.
Yes. Financial assistance is available for eligible individuals and families who need support paying for memberships, programs or camps. Your financial assistance should be approved and set up before registration day so eligible assistance can be applied.
Drop-In Activities & Facility Schedules
Yes. Non-members can purchase daily drop-in admission or multi-visit cards. Drop-in admission provides access to facilities, general locker rooms and eligible drop-in fitness classes. Photo ID is required for entry.
Drop-in rates vary by age and access type. YMCA Calgary offers regular daily admission, non-peak admission and 10-visit cards.
Visit the Facility Schedule page, select your YMCA location and look for the available swimming activities and times.
Basketball and open gym availability can be found on the Facility Schedule page. Select your YMCA location to see the day’s activities and times.
Visit the Facility Schedule page and select your location to see available badminton times.
Drop-in offerings vary by location and day. Check your location’s Facility Schedule for current volleyball availability.
Open gym availability varies throughout the day and by YMCA location. Check the Facility Schedule before visiting.
You can cancel a drop‑in activity through our online portal up to 2 hours before the start time. Cancellations made less than 2 hours before the activity must be completed at the branch or by calling us.
To cancel through the portal:
- Click the garbage can icon next to the drop‑in activity.
- Review the cancellation details.
- If a refund is available, choose whether you would like the refund returned to your original payment method or applied as an account credit.
- Click Complete Cancellation.
- A confirmation pop‑up will appear once the cancellation has been processed successfully.
YMCA Calgary has an online facility capacity tracker that allows you to see how busy all locations are in real time.
YMCA Calgary Account & Online Portal
You can use the YMCA Calgary Portal to access your account. From the portal, you can view registrations and payments, manage membership information, update account details and register for programs.
Select the password reset option on the YMCA Calgary Portal login screen and follow the instructions sent to the email address associated with your account.
Check your spam or junk folder and make sure you’re using the email address associated with your YMCA Calgary account. If you still haven’t received the reset email, contact us for assistance.
Log in to your YMCA Calgary Portal to manage your account and payment information.
YMCA Calgary Camps
YMCA Calgary offers three main camp experiences:
Day camps operate at YMCA health and fitness locations, Camp Riveredge provides an outdoor day camp experience in Calgary, and Camp Chief Hector YMCA offers outdoor and overnight experiences in the Bow Valley.
Camp Chief Hector YMCA is YMCA Calgary’s outdoor camp in Bow Valley Wildlands Provincial Park, approximately an hour west of Calgary. It offers summer camps, outdoor school, family experiences, retreats and other outdoor programming.
Camp Riveredge is an outdoor day camp at Sandy Beach Park along the Elbow River in southwest Calgary. Campers participate in outdoor activities that may include archery, low ropes, field games, crafts, fire building and more.
Yes. Day Camps are offered at all six YMCA Calgary health and fitness locations, with camps available during summer and other school breaks.
Registration dates vary by camp and year. Check our Program Registration page for the latest dates before registration season begins.
Yes. YMCA Calgary offers financial assistance for eligible families who need help covering camp costs.
Child Care
Yes. YMCA Calgary operates six licensed Child Care centres in Calgary.
Visit the Licensed Child Care page to explore locations, fees and enrolment information.
You can send an email to ccwaitlist@ymcacalgary.org to get on our waitlist. Families on the waitlist are contacted when an appropriate space becomes available for their child’s age.
Current monthly fees and applicable government funding are listed on each Child Development Centre’s webpage.
Yes. Eligible families may qualify for additional support through YMCA Calgary’s financial assistance program.
YMCA Arts
YMCA Calgary offers Arts Programs and Live Performance experiences alongside its health, recreation and community programming.
Visit our Events page and look for events marked YMCA Arts. Event pages include performance dates, locations and ticket information.
Tickets can be purchased through the applicable performance page on the YMCA Calgary website. Check the individual event for available dates, locations and ticket options.
Esports
Yes. YMCA Calgary offers in-person and virtual Esports opportunities, including tournaments, skill-building sessions, drop-ins and camps. Games offered may include Rocket League, Mario Kart, Super Smash Bros., Minecraft, Fortnite, Fall Guys and Chess.
No. YMCA Calgary esports programming is open to both members and non-members.
Visit the YMCA Calgary Esports page to see current programs, tournaments and registration opportunities.
Financial Assistance
Yes. Financial Assistance is available to eligible individuals and families.
Instructions on how to apply for financial assistance can be found on the YMCA Calgary website. You may need to provide documentation to verify your eligibility.
The overall process can take 4-6 weeks to complete. Any refund provided will be issued as an account credit.
Donations & Charitable Information
Yes. YMCA Calgary is a registered Canadian charity.
YMCA Calgary’s charitable registration number is 118824168 RR0001.
Donations can be made through our Donation page. Your donation supports our charitable work and helps make programs and services accessible to more people in the community.
YMCA Calgary publishes audited financial statements, impact reports, donor reports and other organizational documents on our Reports page.
Careers & Volunteering
Current opportunities and information about working at YMCA Calgary are available through the Careers and Volunteers section of our website.
YMCA Calgary offers opportunities across health and fitness, aquatics, child care, camps, community programs, administration and other areas. Employee benefits include professional development, leadership development and health and fitness benefits, depending on the position.
Yes. Volunteer opportunities are available across YMCA Calgary's programs and services.
Locations, Hours & Facilities
YMCA Calgary operates six health and fitness facilities across Calgary, in addition to Child Care centres, outdoor camps and community program locations. View all locations here.
Hours vary by location and may change during holidays. Visit our Locations & Hours page for current operating and holiday hours.
Yes. YMCA Calgary offers a variety of rental spaces, including multipurpose rooms, gymnasiums, swimming pools, theatres, ice rinks and outdoor camp spaces. Availability varies by facility.
Projects & Renovations
YMCA Calgary is undertaking a major renovation of Shawnessy YMCA. Improvements include an expanded universal locker room, renovated men’s and women’s locker rooms, new fitness studios, a dedicated stretching area, improvements to the family centre and youth spaces, new strength equipment, and climbing wall and gym improvements. You can find current information about Shawnessy YMCA here.
YMCA Calgary and Calgary Public Library are working on a proposed joint facility in West District. The proposed location is at Broadcast Avenue and 80 Street SW and would combine YMCA recreation and wellness amenities with Calgary Public Library services. Learn more about the proposed West District YMCA and Library here.
Events
Visit the YMCA Calgary Events page for upcoming community events, fundraising activities, YMCA Arts performances and special events.
Still Have Questions?
Can’t find what you’re looking for? Contact YMCA Calgary through our online Contact Us form. If your question is about an existing membership, include the email associated with your account and your 12-digit membership barcode beginning with CGY, where applicable.